Roxy Palace Casino Review

Hits

• Australian players are welcome!
• Operating since 2002
• Uses state-of-the-art Microgaming software
• Also playable in flash version and on most mobile devices
• eCogra certified
• More than 500 high payout games
• Easy-to-navigate site with exceptionally well organised lobby
• Play for free option to test the waters
• Part of the Microgaming progressive jackpot network
• Live dealer games
• Choice of secure banking options
• Generous Welcome Bonus (for pokies)
• Loyalty rewards and VIP program
• 24/7 Customer Support

Misses

• Playthrough requirements for bonus could be clearer
• Table games don't count as much towards bonus playthrough requirements
• Higher play requirements for loyalty rewards than at some casinos
• Withdrawals could be faster.

Software and Range of Games

7.1 / 10

Software

There are multiple advantages to choosing an online casino that has been online for a number of years as opposed to a brand new casino, one of which is its experience. Although it might also seem that the newest casinos would be more likely to have the latest and most advanced software, that assumption is not necessarily correct. Even though Roxy Palace has been operating since 2002, its software is as up-to-date as that of the newest casinos on the Internet. The reason is that since its inception, Roxy Palace has relied on one provider, Microgaming, to power all of its games. Microgaming software has been consistently regarded as the best and most advanced in the industry and continues to be the software of choice of premier online casinos worldwide. The software is continually updated and improved upon, incorporating the new capabilities of modern online and mobile technology in order to create an ever growing number of games that are visually exciting and highly entertaining.

Roxy Palace Australia players can access their favourite games in any of three convenient ways:

• Downloading the software onto your computer

  This easy method only takes a few minutes and will give you complete access to all 500+ games.

• Instant play version

  This option gives you the added flexibility of being able to play on any browser. Instant access is possible since there is no downloading.

• Mobile play

  The Roxy Palace mobile casino offers the greatest flexibility of all, the ability to play many games anytime and anywhere you want on your smartphone or tablet.

Roxy Palace Mobile Review

Compared to most casino’s mobile play options, which are very limited, Roxy Palace is in a class almost by itself. That is why the Roxy Palace mobile casino deserves special mention. The Roxy Palace mobile apps not only work on most currently used devices, including Apple iOS (iPhones and iPads), Android, and Blackberry, Windows, and more, but, compared to the competition, allow play on many more games than is usually the case. The supported games include a wide variety of pokies and video poker and table games as well.

Current players can use their existing computer account to log on with their mobile device, while first time users can set up their account on their mobile device and receive the same generous Welcome Bonus that computer players receive. All mobile players also receive loyalty rewards for their play and other promotional offers, just like computer players. But in addition to the regular promotions, Roxy Palace mobile players receive special daily promotional offers exclusively for them. When playing on your mobile device, you can bet with either play money or real money, just like on the computer. However, when you do use real money, it is reassuring to know that all payment methods that are accepted on the computer can also be used on your mobile device, and either way, your transactions are fully protected through advanced encryption technology.

Users of Apple iOS iPhones and iPads can download the Roxy Palace app for iOS devices at the App Store, while Android users can download the Roxy Palace app for Androids at Google Play. Downloading should give you access to at least 55 games. Or, better yet, if your mobile device is Flash and Java enabled, no downloading is necessary. You can use the Roxy Palace HTML5 platform and access the mobile casino directly with the browser on your mobile device and play any game you want!

Games

One of the features that distinguishes Microgaming online casinos from many others is the huge number of games, and Roxy Palace, which is packed with more than 500 of them, is certainly no exception. That is more games that you will find in many land-based casinos and almost guarantees you that no matter how often you visit, you will never be bored.

The only problem you might run into with so many games is difficulty deciding what to play first. But it isn’t really a problem because you can always come back another day and play another game that caught your eye but you didn’t get around to trying as yet. If the lobby were simply to list all of the games with no further information, the task of picking just one at a time might seem overwhelming. But fortunately, Roxy Palace simplifies and speeds up the process considerably by organising the games into different categories and even subcategories. For example, pokies are organised not only according to number of reels (3 or 5), but also according to number of paylines.

Another nice feature is that you can click on any game that interests you and read a detailed description of the game. If you’re still uncertain whether you want to risk real money playing, no problem. Except for the progressive games and 2024er games, you can play any game for free to get a better feel for it and afterwards, only if you wish, switch to real money.

Pokies

If pokies are your favourite games, Roxy Palace Australia could be a perfect online casino for you. That’s because more than 300 of the 500+ games are some type of pokie machine. Every type of pokie game imaginable is included, but to help you zero in quickly on those that will be just right for you, the numerous games available are conveniently broken down into the following categories:

• Most popular
• New games
• 3-reel pokies based on number of lines
• 5-reel pokies based on number of lines
• 5- reel pokies with Many Ways to Win: 243 or 1,024
• Progressive jackpot pokies

If you feel most at home playing simple, traditional games, you will probably like the 3-reel pokies. But if the more excitement the better, look no further than the action-packed video pokies with 20 lines or more like Avalon and Hellboy, or ultra-thrilling games like Thunderstruck, Game of Thrones, and Jurassic Park with 243 Ways to Win.

Or try your luck on one of the progressive jackpot games. Unlike the other pokies, these games are playable for real money only. But when you see the increasing by the second payout amounts of the top jackpots, of course you will want to get in on the action. At the time of preparing this review, the top jackpots on two of the games, Mega Moolah and The Dark Knight had already topped three million dollars! The reason why these jackpots are so ginormous is that Roxy Palace is part of the multi-casino Microgaming shared jackpot network. All it takes is one lucky spin and one of these mega-size jackpots could be yours, but of course you have to be in it to win it.

Clearly, with so many top quality pokie games to choose from, it’s easy to understand why Gambling Online Magazine selected Roxy Palace to win its coveted Best Slot award three times. However, Microgaming apparently believes that there can never be too many pokies, so every month the company releases new games, and some of the best make their way to Roxy Palace early. You can be one of the first players to try them.

Other Games

Roxy Palace is a full service casino, so whenever you feel like switching from pokies to another game, you still have lots of options. Just like in a regular casino, video poker, blackjack, roulette, baccarat, craps, table poker, parlour games, and more are all available. Actually, with some of these games like blackjack and roulette, Roxy Palace probably offers variations you never knew existed; in any case, your options far exceed what you will find in most land-based casinos. Part of the fun of playing at Roxy Palace is that you can be as adventuresome as you want to be and take advantage of many opportunities to try new games or exciting twists on old favourites

Roulette

Standard American roulette, which you should avoid because of the double zero on the wheel, and European roulette are offered, but you can also choose to play French roulette, where the house edge is the lowest of all. Other options, if you are looking for a more exciting version of the game, include Premier Roulette Diamond Edition in 3D, multi-wheel roulette, with up to 8 wheels spinning at once, and a cross between roulette and bingo called Spingo. Both European and multi-wheel roulette also come in a Gold Series version with enhanced features to make the game more like roulette in a real casino.

Blackjack

As for blackjack, if you were under the impression that there is only one way to play this popular game, you will be amazed to see that Roxy Palace offers no less than 27 variations. For example, you can choose Classic, European, Vegas Single Deck, Vegas Strip, or Atlantic City Blackjack. For those who want to bet big, multi-hand and high limit games are available as well. Beware of some gimmicky versions of the game like Spanish 21 and Super Fun 21; those games have a higher house edge than more traditional versions of blackjack. As with roulette, some of the blackjack games are available in a Gold Series version with enhanced graphics and realistic sound effects.

Blackjack is a game of both skill and luck where the rules matter. Therefore, your best bet, particularly if you will be playing a different form of the game than that to which you are accustomed, is to familiarise yourself with the rules and basic strategy beforehand. You might also consider practising with play money before making the potentially costly switch to real money

Live Dealer Games

We saved what might be the best option of all at this casino for last: the Roxy Palace live dealer gambling games. Ordinarily, one aspect of playing in a casino that is missing with online play is the interaction with the dealer and other players. However, through advanced streaming technology, the experience of playing online can be almost as exhilarating as being in a real casino. Imagine a real 2024er, perhaps a Playboy bunny, appearing on your computer screen, dealing the cards or spinning the wheel and paying off your winning bet and you, the dealer and other players, talking to one another. Only you don’t have to imagine it. You can experience it for real at Roxy Palace!

Exclusive Bonus: 100% up to AU $350

Get Your Bonus ››

Security and Fair Play

Before signing up with any online casino, it is of utmost importance to ascertain that it is a safe place to play and that its customers are treated fairly. Knowing that Roxy Palace Casino has been operating for many years, you can be reasonably certain, but there is other evidence as well. Roxy Palace is licensed and regulated by the Government of Gibraltar, a jurisdiction known to be very strict in its requirements. The casino also has independent auditors check on both the fairness and security of the site. Roxy Palace carries the eCogra seal of approval, another very strong indication that this is a casino of integrity. Every month eCogra conducts a new evaluation of the Roxy Palace average game payouts, with the results published on the website so you can check them for yourself anytime. At the time of the preparation of this review, the random generators (RNGs) used by Roxy Palace were found to be fair and random and the average payouts for all games combined was reported as 95.75%.

All financial transactions, whether completed online or on the mobile platform, are digitally encrypted, thereby guaranteeing the complete privacy and security of every player’s account. In addition to having the option to play most games for free as well as for real money, all players are welcome any time to review their play history and transaction history on the site.

Promotions and Customer Support

Welcome Bonus: Up to AU$350

Nowadays it may seem almost obligatory for online casinos to offer new players signing up for the first time a Welcome Bonus. Therefore, you will be pleased to know that Roxy Palace not only has such a bonus, but a rather good one. As with any bonus of this type, the money is not simply handed to you no strings attached; it is offered as a deposit percentage match and comes with specified wagering requirements for withdrawal. The Roxy Palace Welcome Bonus has two parts, corresponding to the first and second deposit, respectively, as follows:

Because, with the exception of keno, none of the games except pokies make any more more than a negligible contribution at most towards the playthrough requirements, for all intents and purposes, this is a bonus for pokies only. However, considering how popular these games are with Aussie players, you probably won’t mind, and if you hit a big jackpot, too, so much the better. Why the wagering requirements for the first part of the bonus are described as 25x the bonus + deposit instead of simply 50x the bonus, is puzzling, though. With a 100% deposit match bonus, the two amounts are exactly the same. By the way, the wagering requirements for the second part of the bonus used to be 40x the bonus, but were increased to 50x the bonus.

Due to the hefty playthrough requirements for both components of the bonus, you need to be careful if you are a small player. In order to receive the maximum total bonus of $350, you will not only need to deposit a total of $950, but give the casino $17,500 in action. If this is more than you can afford, you should make a smaller deposit so the wagering requirements will be less. On the other hand, if you are a high roller, you might be disappointed that the bonus is capped at only $350. The positive features of the bonus are that the wagering requirements, though high, are not unreasonable, and when all is said and done, the bonus, your associated deposits, and any winnings are all 100% withdrawable.

Loyalty Program

The Roxy Palace Welcome Bonus is merely prelude to more generous rewards for those who become regular players. It could be argued that getting to play in palatial surroundings is reward enough, but Roxy Palace offers a lot more. Every time you play in the casino for real money you earn loyalty points, with the amount depending on the game. The three games which earn points the fastest are pokies, keno, and American roulette. The rewards system is based on the euro, where every €10 wagered on those games is worth 1 loyalty point. In contrast, every €20 wagered on other forms of roulette, Casino War, and Sic Bo is worth 1 point, while it takes a wager of €100 in video poker, most forms of blackjack, craps, or baccarat to earn 1 point. Every 1,000 points earned is convertible into €10 in cash.

In addition, starting on day 1, all players become members of the 4 tier Roxy Palace Loyalty Club. Everyone starts at the Blue level, but based on the preceding month’s play, you can move up to Silver, Gold, or Platinum status. Each of these higher levels requires earning a certain minimum number of points, both to qualify initially and to maintain the level. (See the website for details.) The level of play required is considerable, but the higher your tier, the bigger and better the rewards.

Here is a summary of the kinds of benefits and rewards players at each level can expect.

All players

• Emails confirming when deposits and withdrawals have been processed
• Monthly bonuses
• Copy of the monthly newsletter
• Participation in drawings and special offers and seasonal promotions

Silver level and higher

• Bigger bonuses and a special birthday bonus

Gold level and higher

• Invitation to Super Slots Tournament
• Early access to new games

Platinum level (VIP status)

• Personal account manager
• Extra loyalty points on play
• Priority banking
• Huge bonuses
• Exclusive special offers and invitations

Roxy Palace is clearly a casino that treats its top players like royalty. But it is also a casino that appreciates and rewards all levels of play.

Customer Support

Customer Support is available 24/7 in a variety of languages via live chat, phone or email to help you with any account-related questions or concerns.