BONUS 100% up to AU $1600
PAYOUT SPEED1-2 days
GAMES +360
Louise Mortimer profile picture
By Louise Mortimer
Casino Reviewer

A Round-Up of Jackpot City

  • Available on most mobiles, desktops and tablets
  • Over 600 different games on offer
  • Very high payouts to customers
Website: www.jackpotcity.com

Regardless of whether you are a newcomer to online gambling or a veteran player, you cannot be too careful when it comes to choosing which place to give your action. For Aussie gamblers that preliminary task might seem overwhelming because there are so many casinos to choose from, but we are here to help you. If you are looking for an online casino that is reputable, trustworthy, and packed with hundreds of games with high payouts, look no further. You might feel like you have just hit the jackpot with our recommendation of Jackpot City.

Experience Counts

Jackpot City Casino Australia - AU$500 Free Jackpot City Bonus

If you are tempted by the big come on ads of a brand new casino, you might want to give some more thought before you rush to sign up. The new casino might be great, but without an established track record, you really don’t know. Our advice is why take a chance when you don’t have to and to play it safe and smart instead by going with a casino that has stood the test of time for many years. Longevity is one of the best readily available indicators that the casino you are considering is legitimate and safe and treats its customers fairly. Otherwise, it would not be able to survive amid all the competition and continue to attract and keep a loyal base of customers. Very few online casinos come close to matching the longevity of Jackpot City. This casino was founded back in 1998 way before online gambling became the worldwide phenomenon that it is today.

Home of Jackpots

Don’t worry about the software and games being dated because this casino wasn’t created yesterday. By choosing Microgaming, a company at the forefront of advanced computer technology, as its sole software provider, Jackpot City’s software is continually being updated and improved upon so that even the most demanding players won’t be disappointed. The word “city” in the title tells you right away, that just like the major cities of the world, this casino is buzzing with excitement and activity 24/7. In fact, there enough games to rival some brick and mortar casinos.

But it is not just the sheer number of games (over 450) that has attracted more than 3.5 million visitors from all over the world to this site. Today’s sophisticated gamblers expect no less from an online casino than highly entertaining state-of-the-art games that they can play with complete safety on either their computer or mobile device, along with the bonuses and rewards they deserve for their continued play. Games that offer a fair chance to win and fast hassle-free withdrawals are other important considerations. Jackpot City delivers on all of these counts. Besides repeatedly winning the Best of Online Gaming award, the casino’s reputation for paying out a lot of mega-size wins has fittingly earned it the nickname “Home of Jackpots!”

Jackpot City Australia caters to all types and levels of players. If you are a high roller, you will be treated royally. But if not, no worries; your action will also be appreciated and rewarded. Unfortunately, Jackpot City is currently off the map for U.S. and U.K. residents seeking online casino action. They will have to look elsewhere for a shot at a big jackpot. But Aussies are welcome, so no need to wait another day. Today would be a perfect time to start enjoying this top-rated online casino.

Microgaming, a world leader on online casino gambling technology, is the name behind the software for all of the Jackpot City games.

Hits

  • Australian players welcome!
  • Operating since 1998
  • Powered by state-of-the-art Microgaming software
  • Also playable inFlash a no download version and on most mobile devices
  • eCogra certified
  • Over 450 high payout games, including more than 300 pokies
  • Play for free option to test the waters
  • Part of the Microgaming progressive jackpot network
  • Roulette pays 36-1 on single numbers instead of 35-1.
  • Live dealer and 3D games
  • Secure banking and extra fast withdrawals
  • Generous Welcome Bonus (for pokies)
  • Loyalty rewards, VIP program, and lots of fun promotions

Misses

  • Welcome Bonus focuses on pokies play
  • Welcome Bonus playthrough requirement could be lower
  • The site could be more forthcoming about the loyalty rewards program
  • Customer Support is limited to live chat

Software and Games
9.5 / 10

Don’t let the 1998 start date fool you. The software used to power this casino’s games is not a product left over from 1998, but modern cutting edge software that is as technologically ready for the 21st century as what you might find in the newest online casinos. One look at the home page replete with glittering casinos filling the nighttime skyline and the greeting not of “Welcome to Las Vegas,” but “Welcome to Jackpot City Online Casino” should convince you that everything’s up to date in Jackpot City.

Microgaming, a world leader on online casino gambling technology, and provider to some of the world’s biggest and best online casinos, is the name behind the state of the art software for all of the Jackpot City games. The partnership of two highly experienced companies, both thoroughly versed in the needs of today’s online gamblers, is a win-win that should add up to a highly positive experience for anyone signing up to play. And, for your added convenience, the process couldn’t be easier because you can choose from any of these three methods:

  • Downloading the software onto your computer: Downloading is the method of choice if you would like complete access to all of the Jackpot City games. Another advantage to downloading is that all of the casino’s special game enhancing features, like customised graphics, speed, sound, and background music are readily available. Downloading should only take a few minutes of your time.
  • Instant Play / Browser version: You won’t be able to play every game in the instant play Flash version, but you will have access to more than 250. There is no software to download, and you will be able to play even when you are away from home because this version of the casino works on any browser, including both Windows and Mac.
  • Mobile play: If you are a player who is on the go a lot, you should be delighted with the Jackpot City mobile casino. When Jackpot City first appeared on the scene, the option to play your favourite games on your smartphone or tablet did not even exist, which makes the present offering even more amazing. Unlike some online casinos’ mobile apps, which have been optimised for Apple iOS devices (iPhones and iPads) only, and for very few games, the Jackpot City mobile platform is much more versatile. It gives you access to more than 40 games and because it is web based, it works on iPhones, iPads, Android, Samsung, Noika, and Blackberry devices, or in other words, virtually any currently used mobile phone or tablet.

More about the Jackpot City Mobile Platform

Australian players who choose to use their mobile device to open their Jackpot City account are now being offered a special bigger Welcome Bonus exclusively for them. The regular Welcome Bonus (described later in this review) based on your first two deposits and capped at AUD$500 is already very generous. But new mobile players can get an even bigger bonus, a 100% match up to AUD$400 on each of their first four deposits. That adds up to a grand total maximum bonus of a whopping AUD$1,600! Of course, as with any bonus, it is important to familiarise yourself with all of the terms and conditions beforehand and only take the maximum bonus if you can afford the level of play it entails. If you are being asked, as with the regular Welcome Bonus, to play each component of the bonus through 50x, in order to clear a total bonus of $1,600, the minimum action will need to show the casino is $80,000.

Apart from the big Welcome Bonus, another compelling reason to choose Jackpot City Australia for your mobile play is the very wide selection of games. Pokies are heavily represented, just like you would expect, and the mobile platform includes some all time favourites like Tomb Raider, Thunderstruck and Thunderstruck II, Avalon, and Gold Factory, just to name a few, along with the progressive pokies Treasure Nile and Mega Moolah. Classic 3-reel games, pub style fruit games, and Mega Spin games are also available, as are blackjack, roulette, and other table games. Mobile players, like computer players ,have the option to use play money or real money. There are also special tournaments for mobile players.

You can also do all your banking on your mobile device. Although you don’t have as many options as on the computer, the use of advanced encryption technology assures the complete security of every player’s account.

Games

One of the reasons why online gambling is so popular, not only in Australia, but worldwide, is the tremendous convenience of being able to play whenever you want without the need to travel. But the trade-off all too frequently is a very limited selection of games of mediocre quality. Jackpot City does not compromise on either quantity or quality, so whatever your game preferences, you should be able to find plenty of games to your liking. No matter how often you play, with over 450 state-of-the-art games to choose from in the downloaded version, and more than 250 in instant play, boredom is not an option.

Pokies

If the casino games you like most are pokies, you will feel right at home at Jackpot City. This online casino has more than 300 of these Aussie favourites. You probably weren’t aware that so many different varieties of pokies exist, but they do, and Jackpot City offers every type imaginable. It won’t be easy choosing from such a vast selection: traditional 3-reel pokies, UK pub style fruit games, thrilling 5-reel video pokies, Mega Spin pokies (multiple games simultaneously) for the real action lovers and, of course, Microgaming’s own progressive jackpot games. Keep in mind that Jackpot City is one of the participants in the Microgaming multi-casino shared progressive network. Every time a player in any participating casino places a bet in one of these games, the jackpot keeps on growing until, finally, it hits and some lucky individual wins a fortune. Then the cycle starts all over again. The top jackpots on some of these games are mind-boggling. As icing on the cake, all of the pokies, including those with a progressive jackpot, count 100% towards clearing the Welcome Bonus.

If you are thinking about playing a particular game, but not sure if you want to risk real money, you have the option to try out any of the non-progressive games with play money first. However, with the average game payouts about 96%, when you do play for real money, any game should give you a good chance of winning. Another fun option is to try your luck in a pokie tournament.

Roulette

Pokies are by no means the only attraction at Jackpot City. The selection of video poker and table games is also very impressive. However, roulette deserves special mention. If you have played this game a lot elsewhere and someone told you that single inside numbers pay 36-1, you might be thinking that’s ridiculous; they pay 35-1. At most casinos, both online and offline, when your lucky number turns up on the wheel, the payout is indeed 35-1, but at Jackpot City, it is 36-1!. This seemingly small difference in the rules can make a big difference in your wallet. For example, suppose your individual bets are AUD$10. Instead of winning AUD$350 each time, you win AUD$360. For every 10 wins, that is an extra $100 in your pocket!

Roulette players, here is another way to improve your odds in this game. Forget about American roulette with the double zero on the wheel and stick to single zero only European and French roulette, both of which are also offered at Jackpot City. More options, if you want to make this leisurely game more exciting, are the progressive jackpot game Roulette Royale and multi-wheel roulette, which lets you play up to eight separate games simultaneously! You can also speed up the pace of the game.

Blackjack

When you go to a real casino to play blackjack, whether in Australia or anywhere else, your choice in ways to play the game will be very limited, and the same is true at most online casinos. But Jackpot City offers more than 40 different variations of this popular game. For example, both single deck and multi-deck versions are available, as are multi-hand and high limit blackjack. Just keep in mind that certain rules might vary depending on which variation of the game you are playing. So if you decide to try a variant you haven’t played before, improve your chances of winning by familiarising yourself beforehand with any differences in the rules and basic strategy.

Gold Series and Live Dealer Games

Online gambling technology is continually improving, and two of its most amazing and innovative accomplishments to date, both of which you can take advantage of at Jackpot City, are Gold Series games in 3D and live dealer games. The tables look just like those in a real casino, and as you watch the cards being dealt or wheel being spun, you will almost believe that you are playing in a real casino. The live dealer blackjack, roulette, and baccarat games, unlike the Gold Series games and other table games, can be played for real money only, but having that restriction also makes the games more like those in a real casino. And just like in a real casino, you can carry on a conversation in real time with the dealer and other players.

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Security and Fair Play

When choosing an online casino, there are many factors to consider, but none more important than having a reliable indication of the security and fairness of the site. The fact that Jackpot City has been in existence since 1998 is an important but by no means the only assurance that as a player you have nothing to worry about. Jackpot City is owned by Digimedia, Inc. and fully licensed and regulated by the Gaming Authority of Malta. Jackpot City also carries the coveted eCogra seal of approval, an honour which is only given to those casinos meeting the highest standards for security, responsible conduct, and fair gaming practices. Every month eCogra issues a new report on the average payouts of the Jackpot City games, with the results published on the website so you can check them yourself. The most recent report at the time of preparing this Jackpot City review indicated an average payout for all games combined as 95.82%. In addition, eCogra has consistently found the random generators used by Jackpot City to be fair and random.

Banking at Jackpot City rates high marks, not only for the wide choice of accepted methods and speedy processing of both deposits and withdrawals, but most importantly, because all necessary precautions are taken to safeguard the complete security and privacy of every player’s account. Meanwhile, anytime you wish to review the records of your onsite financial and play activity, the Transaction History and PlayCheck sections of the website give you the opportunity. This information is for your own eyes only.

Promotions and Customer Support

Welcome Bonus Up to AUD$500

There are a lot of big jackpots and, of course lesser payouts, too, waiting to be won at Jackpot City Australia. But your best chance of getting your share is to have plenty of ammunition to work with, and the Jackpot City two-part Welcome Bonus of up to AUD$500 can certainly help. An even larger four part bonus of up to AUD$1,600 is available to those who open an account on their mobile device. Check with the casino directly if you want to take advantage of that option. This is how the regular Welcome Bonus that you can access on your computer works.

First deposit: 100% match up to AUD$200
Second deposit:

100% match up to AUD$300

  • Both deposits must be made within 7 days of registering.
  • Playthrough required for withdrawal: 50x bonus
  • Pokies (including progressive games), keno, and scratch cards count 100%. However, other games count only very minimally (10%) or not at all.

In other words, in order to clear this bonus, expect to be playing pokies exclusively or nearly exclusively. But if you love these games as much as most Aussie gamblers do, you won’t mind. However, the 50x bonus playthrough is high. In order to clear the maximum bonus of $500, you will have to give the casino $25,000 in action, so if this amount is too much for you, you are better off depositing less and taking a smaller bonus. The nice thing about this bonus is that at Jackpot City, unlike at some casinos, the wagering requirement is based only on the bonus and not on the bonus plus your deposit. In addition, when all is said and done and the playthrough is completed, your deposit, winnings, and the bonus itself are all available for withdrawal

Loyalty Rewards and Other Promotions

If you like the Welcome Bonus that Jackpot City will be giving you when you sign up, you will also like the way the casino continues to reward you if you become a regular player. In fact, every time you play, you earn loyalty points, which you can accumulate and then when you have enough, redeem for credits to your account. In addition, based on your play, you may receive emails with special individualised offers for midweek and weekend match bonuses. We would like to tell you more, but unfortunately, and surprisingly, the website is not forthcoming about the details on how much play is required.

On the other hand, what we really like about this site, and so should you, is that Jackpot City welcomes and appreciates all of its players, not just high rollers, and the proof is the steady stream of daily, weekly, and monthly special promotions open to everyone. Players of all levels have a chance to win extra cash, casino credits, or free spins, and take part in free pokies and blackjack tournaments. Major prizes like electronic gadgets, cars, and 5-star cruises are also up for grabs in periodically held drawings which are also open to all players.

VIP players receive all of the above and a lot more. Some of the additional perks of being a Jackpot City VIP include a personal host, priority banking, extra free spins and credits, and bigger and more frequent bonuses, along with other exclusive promotions and rewards.

Customer Support

Customer Support is available 24/7 to address any casino-related questions or concerns you might have. The service can be accessed in multiple languages via live chat. Support was previously also offered via phone and email, but those options have apparently been discontinued.

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